State Farm® Insurance Agent Kim Nava
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Elsa Grullon
August 1, 2025
"I have a pleasure and a blessing to speak with LINDSAY MARTIN, and she went above and beyond to help me, she’s have really high customer service skills , full of knowledge about the business, with customer satisfaction and safe in first place. Hope and wish her boss recognizes what a great worker she is. Lindsay Martin a person that any good business wish could have, a person that really make companies grow. Amazing customer service Lindsay. Thank you so much"
Pamela Smythe
May 20, 2025
"Priscilla Lopez assisted me with my homeowners policy in the Florida Keys. My property is in a special flood zone and is difficult to insure, but Priscilla was able to get the policy and have it take effe3ct the day I closed. She walked me through the process over the phone so I didn't have to guess my way through an online questionaire. I really appreciate the personal service - thanks Priscilla!"
"Pamela, thank you for your kind words regarding Priscilla's assistance with your complicated homeowners issues. We all feel your pain as we all live in this area and have experienced the frustrations that come with living in a hurricane prone area. We pride ourselves on acting as your interpreters when it comes to the complicated language of insurance. I know that Priscilla appreciates your trust in her. Thank you for taking the time. "
Ben Janssen
May 19, 2025
"Great service, very fast and efficient. Priscilla was a great help in arranging a new insurance policy for our condo."
"Ben, So glad that Priscilla was able to assist you and thank you for putting your trust in us to handle your condo insurance needs. "
Judy Spadafora
April 10, 2025
"Priscilla was very easy to work with. She was always available and answered my text messages in a very timely manner. Thank you Priscilla!"
"Judy, I will be sure to share your kind words with Priscilla. She is a wonderful asset to our team and it's always great to have a job well done pointed out. Thank you for taking the time. "
CGHSmailman83
April 9, 2025
"I have had State Farm Insurance since my late teens, and my wife and I have relied on Kim Nava's office for 18 years. Her helpful and knowledgeable staff are quick to act on a request or question."
"You made our day with your review. We love to know that the relationships we have built with our clients are for the long term. We appreciate your business over all these years and never what to take that for granted. Thank you for putting your trust in us for so many years. "
Mick Evans
April 4, 2025
"I have been a client of Kim Nava/State Farm for over 20+ years. They are always available to help if you have any questions, issues, or just need information. Most of the time I have worked with Susan Osborne, who is the absolute best there is, but their whole staff is great. I highly recommend giving them a call if you're in the market for an insurance agency."
"Mick, Thank you for your confidence and loyalty to my agency for over 20 years. We feel blessed to have the kind of jobs where we know our clients and they are not just names or numbers on a computer screen. Thank you for your business and your trust."
Russ Gates
March 26, 2025
"Priscilla Lopes at the Kim Nava Agency is very knowledgeable about current insurance industry. She was a pleasure to work with."
Steven Short
March 25, 2025
"Good"
Magaly Hernandez
March 13, 2025
"I had an excellent experience with my car insurance policy thanks to Josie and Lindsay! They were both incredibly helpful, professional, and made the entire process smooth and stress-free. They took the time to answer all my questions, provided clear explanations of my coverage options, and ensured I got the best policy for my needs. Their customer service was top-notch, and I truly appreciate their patience and expertise. Highly recommend this agency if you’re looking for a reliable and friendly team!"
Daily Solutions
March 11, 2025
"I've had insurance with Kim Nova for almost thirty (30) years. Kim's office,especially Susan Osborne has always provided me excellent personal service. Calls are consistently answered prompty and if a return is needed it returned that very day. No call is insignificant. Susan is always courteous and patient. In addition my claims over the years have been handle with outstanding professionalism. I highly recommend Kim Nova and Susan Osborne for all your insurance needs. Mary Towers"
Joseph Divico
March 4, 2025
"Ann was incredibly helpful. She took all the heavy lifting off my shoulders and provided my quote in a short amount of time."
David Webb
February 27, 2025
"We now have all of our insurance policies under one roof. Excellent customer service, timely response, reliable care from our service representative. Great company."
Jo Anne G
February 26, 2025
"Incredible customer service. Always willing to answer questions. They make you feel more like family than a customer. Been using this agency for 38 years."
Margaret Garvia-Soffen
February 25, 2025
"Sage was just so helpful. She help me find the best coverage for me. Also, contacted me promptly regarding questions i needed answered. She never dropped the ball on anything that i needed to be done! Very pleasant and kind on the phone, always!!! Such a pleasure working with her. I hope i can keep her as my agent at State Farm!!"
Jennifer Moline
November 12, 2024
"We have been very satisfied customers of Kim Nava State Farm for over 20 years. Over that time, we have consistently experienced wonderful service- importantly, with claims or other situations. The prices are fair and whatever the situation, we have got prompt, helpful and relevant advice. A big shout out to Ann Howe who has been a key service provider to us over the years. These days, it’s a rarity to find such quality service."
Cheryl Harvey
March 8, 2024
"My experience with Lydie was very positive! She educated me about my policy and helped me find a good insurance rate. Excellent customer service!!"
yasser aranda
March 6, 2024
"Kin Insurance exceeded my expectations in every aspect. Their customer service was exceptional, providing prompt and helpful assistance whenever I had questions or concerns. The insurance policies they offered were comprehensive and tailored to my needs, providing excellent coverage at competitive rates. Additionally, their online platform was user-friendly, making it easy to manage my policy. Overall, I highly recommend Kin Insurance for anyone in search of reliable and efficient insurance coverage. Thank you Kin."
Melissa Klavon
June 30, 2023
"Stay very far away from them. Read the reviews they are true! Susan, Linda, Sage and Kim - Run fast!"
Megan Jaekle
April 19, 2023
"I submitted a request for a quote and Ann promptly called me to review. She made the process quick and easy! Definitely recommend!"
Stanley Shapiro
November 16, 2022
"I'm a snowbird who has trusted Kim Nava's agency for many years. We live in a high rise on the Atlantic Ocean near Ft Lauderdale. The rates have been rising. They were so astronomical this year, I asked my neighbor what he was paying. Mine was over $2K this year, his next door apartment was around $1K. Why? I transferred my Citizen's Acct to Premiere Protection Insurance -- they looked at my policy -- no mention of storm shutters -- but I had them installed a dozen years ago -- but Kim's agency never entered the data (I might not have mentioned it -- but they never asked!!! they never told me!!! They're my insurance agents). Grace at Premiere sent over an inspector and filed for a refund. Kim Nava was neglectful of their clients. I got $1100 refunded last week."
Tami Eustice
November 3, 2022
"Love being insured through Kim's office. Excellent customer service, quick response time and very knowledgeable. Feels good being covered through them. Thank you"
lisa lee
October 31, 2022
"Content and happy client since 1985! Do not hesitate to call this Insurance Team ~ especially my pro Ann Howe. #1 !!"
Casey Shipley
April 6, 2022
"Ann made this process so easy and seamless! I’m moving to the area and needed to change my coverage and she answered all of my questions quickly and was so helpful. She was there for me from start to finish and I’m so happy I went with her and State Farm. Thanks again!"
"Casey, Thank you for your kind words. I will be sure to share them with Ann. You will make her day."
Hannah Helsabeck
December 8, 2021
"Ann is the best! She always gets back to us as quickly as possible. Great team there and have never had a problem."
Bailey Pillon
December 6, 2021
"Delightful, consistent, courteous team. I love them! -Jamie Gennaro"